Choosing in-home care for yourself or a loved one is a significant decision that often comes with many questions. Understanding your options is the first step toward finding the right support. To help, we’ve compiled the top FAQs about home care services at HouseCalls. We will cover key topics, from defining what a home health aide is to explaining the different types of care available. These FAQs are designed to provide clarity and confidence as you explore the best solutions for your family’s needs. Reach out today to learn more about how we can help you enhance your golden years.
Top FAQs About Home Care with HouseCalls
Navigating the world of in-home assistance can feel complex. Below are answers to some of the most common questions we receive about our professional home care services.
- What is a home health aide?
This is one of the most frequent questions we hear. A home health aide (HHA) is a trained professional who provides hands-on, personal care to clients in their homes. Unlike a companion or homemaker, an HHA has specific training to assist with activities of daily living (ADLs). Their duties often include:
- Personal Care: Assisting with bathing, dressing, grooming, and toileting.
- Mobility Support: Helping clients move safely around the house, transfer from a bed to a chair, or go for a walk.
- Medication Reminders: Ensuring clients take their prescribed medications on schedule.
- Light Housekeeping: Assisting with laundry, tidying up living spaces, and washing dishes.
- Meal Preparation: Planning and cooking nutritious meals that meet dietary requirements.
- Companionship: Providing social interaction and emotional support.
A home health aide works to help clients maintain their independence and quality of life in a familiar, comfortable setting.
- How is home care different from home health care?
While the terms are often used interchangeably, there is a key distinction.
- Home Care: This refers to non-medical services like companionship, meal preparation, and assistance with personal care (ADLs) provided by caregivers or home health aides. It focuses on helping with daily living and maintaining independence.
- Home Health Care: This is skilled medical care prescribed by a doctor and provided by licensed professionals like registered nurses (RNs) or physical therapists. It includes services such as wound care, injections, physical therapy, and monitoring of serious health conditions.
At HouseCalls, we can help determine which level of care is appropriate for your situation, sometimes offering a combination of both through our comprehensive HouseCalls home care programs.
- How do you select and screen your caregivers?
Your trust and safety are our highest priorities. Our caregiver selection process is rigorous and thorough to ensure we hire only the most compassionate, qualified, and reliable individuals. The process includes:
- Comprehensive background checks, including criminal record screening.
- Verification of certifications and licenses.
- In-depth interviews to assess skills, experience, and personality.
- Checking personal and professional references.
- Ongoing training and performance evaluations.
We take great care in matching clients with caregivers who have the right skills and a compatible personality to build a strong, trusting relationship.
- Can we customize our home care schedule?
Absolutely. We understand that every family’s needs are unique. Our home care services are flexible and can be tailored to your specific requirements. We can provide care for a few hours a day, full-time, overnight, or even 24/7. We will work with you to create a schedule that provides the right amount of support when you need it most.
- What happens if our regular caregiver is sick or on vacation?
Continuity of care is essential. One of the primary benefits of working with an agency like HouseCalls is that we have a team of qualified caregivers ready to help. If your regular aide is unavailable for any reason, we will arrange for a suitable and fully briefed replacement to ensure there are no gaps in service.
Your Partner in Compassionate Care
Navigating these FAQs on home care is the first step toward securing the support your family needs. The goal of Housecalls Home Care is to provide peace of mind by delivering reliable, professional, and compassionate assistance that allows your loved one to thrive at home. If you have more questions or are ready to discuss a personalized care plan, our team is here to help. Contact us today to learn more about how our services can make a positive difference in your life. Feel free to call HouseCalls Home Care at 718-922-9200 if you or a loved one requires compassionate and competent in-home care services. You can also send an email to us at info@HouseCallshc.org for more information. Our goal is to help you find the best support for your needs. Alternatively, you can register your information at https://yuz88hfiyh7.typeform.com/to/E5thuv5G?typeform-source=statics.teams.cdn.office.net, and we will get back to you.
